Last Updated: [23-02-2024]
Welcome to Digital Yantra™. This Returns and Refund Policy outlines our procedures regarding returns and refunds for products purchased through our website https://www.dypc.in (referred to as the “Site”).
By making a purchase on our website, you agree to comply with the terms outlined in this policy.
Returns
Physical Products
You can return physical products purchased from Digital Yantra™ within 14 days of receipt, no questions asked. The following conditions apply:
- The product must be in its original condition.
- All packaging and labels must be intact.
- Returns are not accepted for products that show signs of use, damage, or alterations.
Digital Products and Services
Refunds are not applicable for digital products like software services (e.g., “Digital Desk Suit”) or any consultancy services, online support, or similar services.
Refunds
Physical Products
Upon receiving the returned product in its original condition, a thorough inspection will be conducted. If the product meets the return conditions, we will initiate the refund process. Refunds will be processed within 7 working days.
Digital Products and Services
Refunds are not applicable for digital products and services unless otherwise specified at the time of purchase.
Contact Us
If you have any questions or concerns about our Returns and Refund Policy, please contact us at info@dypc.in.